Frequently Asked Questions

Has my order been received?

You will receive an automated e-mail from Customer Service within minutes of completing your order online. If you do not receive this email, please contact Customer Service. You can also see comprehensive information about your orders on your My Account page.

Has my order shipped?

You will receive an automated email from customer service when your order ships. This will include information about how to track your shipment until its arrival.

What is METHOD SEVEN's warranty?

We stand behind everything we make. Please see our Warranty Page for details and instructions.

How can I help spread the word about METHOD SEVEN?

Tell your friends and associates to Follow us on Facebook for giveaways, product updates, and other news!