For international returns, please email customerservice@methodseven.com with your order number for assistance.
Orders ship Monday - Friday, we are closed on national holidays.
USA Shipping Rates
- Standard Shipping is FREE! We use USPS or FedEx Ground for this service. Most orders arrive in 4-6 business days.
- Expedited Shipping starts at $15.00 and is calculated by order weight. We use USPS Priority & FedEx Express for this service. Most orders arrive in 2-4 business days.
- Standard Overnight Shipping starts at $50.00 and is calculated by order weight. Orders received after 5 PM PT are shipped the following business day. This service is non-refundable.
- All web orders ship from our warehouse within 1-5 business days.
- Signature may be required for orders over $500.00 USD.
International Shipping Rates
- Select your shipping country in the top right of any webpage to see DHL shipping costs in checkout. Customs & duty are pre-paid during the checkout process.
- If you do not see your country listed as an option for shipping at checkout, please contact Customer Service for support.
- All web orders ship from our warehouse within 1-5 business days.
- Signature may be required at delivery
- Once an order has shipped, International Shipping is non-refundable.
Returns & Exchange Policy
For international returns, please email customerservice@methodseven.com with your order number for assistance.
You may return or exchange any eyewear purchased directly through www.methodseven.com within 30 days of receipt for a full refund. Items returned under this policy must be in good condition and not abused; returning in original packaging is appreciated.
If your order was delivered outside of the United States or you choose not to use the prepaid domestic shipping label; then please return the items at your own cost using a trackable shipment shipped to:
METHOD SEVEN - Returns
1010 Fair Ave., Suite K,
Santa Cruz, CA 95060
METHOD SEVEN reserves the right to refuse any excessive or bad faith return.
Submit a return request click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
- Log in to your account:
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Submit request".
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
